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Privacy & Data Security Policy

Providing transparency under the Nigeria Data Protection Act (NDPA) and NDPR on how we safeguard credentials.

Strict Encryption Standards: Your banking details, BVN, and NIN records are encrypted at rest and in transit. We prioritize compliance with the National Information Technology Development Agency (NITDA) directives.
### 1. Introduction Eleven One respects your privacy and is committed to protecting your personal information. ### 2. Information We Collect We may collect: • Full legal name and demographic profile (including date of birth and selected gender) • Email address and telephone number • Residential address and Next-of-Kin contact details • Identification documents and BVN/NIN credentials • Biometric facial scan or user-selected gender profile avatar for account authentication • Banking coordinates and receiving payout account details (strictly registered in your name) • Financial records, transaction histories, and security PIN validation hashes ### 3. Purpose of Collection Information may be used for: • Customer onboarding and authentication • Transaction processing and payout distributions • Regulatory KYC/AML compliance and name-matching validation • Service delivery and security alerts • Customer support and account maintenance ### 4. Data Protection We implement reasonable administrative, technical, and operational safeguards to protect personal information. ### 5. Disclosure of Information Information may only be disclosed: • Where required by law. • To professional advisers. • To financial institutions involved in transactions. • With user consent. ### 6. User Rights Users may request: • Access to their data. • Correction of inaccurate information. • Deletion of information where legally permissible. ### 7. Contact Questions regarding this Privacy Policy should be directed to Eleven One through the contact details provided on the website.
Last revised: July 16, 2026. For privacy concerns or data requests, contact privacy@elevenone.com.